KultureCity has partnered with Wintrust Arena to make the Wintrust Arena and all of its hosted programs and events sensory inclusive. This new initiative will promote an accommodating and positive experience for all guests and fans with a sensory issue that visits the Wintrust Arena. Prior to attending an event, families can download the free KultureCity App where one can view what sensory features are available and where they can access them. Also, on the App is the Social Story, which will provide a preview of what to expect while enjoying an event at Wintrust Arena. Sensory items available to you or a family member include headphones, fidget mesh, fidget ball, feeling thermometer, and KCVIP lanyard. The lanyard will help our staff better identify and entertain guests with sensory needs. If you, or a family member, have sensory sensitivity needs, please visit Guest Services located on the second floor concourse of the Arena. It will be our pleasure to assist you.